While every project is different, our experienced and highly trained team approaches and executes each one with the same thoughtful process. It is this consistency and commitment to each customer that helps us install some the most unique and exciting landscapes in the tri-state for customers who become part of the Werbrich’s family for life.
Little did you know, but you have already started the first step of the process by coming up with your own ideas or concepts of what areas of your landscaping you want to change. There are many ways to keep track of these ideas. It can be as simple as photo cutouts from magazines or photos saved from Houzz or Pinterest. Hopefully you have explored our portfolio too!
During your consultation, we will walk your property, review your ideas, and provide suggestions too! We will review the next steps and discuss the budget and design fee amount. If a design is not needed, a date for a written proposal or budgetary ballpark proposal may be provided. Once your design fee is received, you meet with a Designer.
Your Designer will meet with you to discuss your ideas. Measurements, elevations, photos, and other essential information will be gathered. We will then set a follow-up appointment to review the design. During the design presentation, we will also provide a written estimate and payment plans, tentative start date and schedule of work, and any warranty/care information that will be needed. After signing the contract, we will get your project on our schedule and move on to any revisions that may be needed as well as material selections.
Your Project Manager and Foreman will be your main point of contact during the day-to-day operations. The Project Manager can answer any questions you may have during the process as well as ensure a thorough completion of the project by all parties involved. Your site will be kept clean at the end of every day and extensively cleaned at project completion.
Final Walk Through & Follow Up
A final walk through with the Project Manager and Foreman is done when your project is complete to ensure that all work is completed in a manner that exceeds your satisfaction. We'll discuss ongoing maintenance options for your new landscape. The winter following your project your Project Consultant will follow up with you about any questions or concerns about your landscape as well as touch base with you regarding any future projects you may have mind.
Thank You For Your Referrals
A majority of our business comes from repeat and referral customers. The most helpful form of marketing for us comes from word-of-mouth from people like you. A few weeks after your project you will receive a packet in the mail asking you to answer a few questions and fill out some reviews. If you refer a customer that uses Werbrich’s Landscaping you will receive a gift certificate to your choice of a Jeff Ruby’s Restaurant or the Montgomery Inn.